Text Box: We believe that competitive advantage and lasting performance improvement can be gained through achieving and maintaining alignment between three dimensions: Company strategy Market, brand, and customer relationships Company culture, people, processes, and sustainable operations. We advise on operations, strategy, marketing, sales, and customer relationship management to achieve market success. Assignments vary in scope and not all involve detailed work in all these areas. As part of our due diligence we always consider all factors so that solutions in one area enhance alignment.   We ask good questions and we listen carefully to what is and is not answered. We guide clients through the process of analysis, diagnosis, and identification of options, solution development and implementation. Text Box: We deliver solutions for clients that enable lasting performance and market success… Solutions defined—Results delivered! Services Text Box: We respect and value the uniqueness of the client in terms of their product or service, customer base, company specific internal processes, and culture. We do not prescribe to 'a program' and one size fits all. Rather, we work to customize our solutions and embed culture change which is embraced by the participants. We recognize that the goals, situations and needs of each client are unique. We utilize a proven framework of specific methodologies and processes combined with our domain expertise and industry knowledge to address each client’s management challenges. We offer no “off the shelf” solutions. We have a "do it with you, not to you" approach, whereby people from the client organization are as directly involved as possible with the work so that the issues are understood, commitment to implement is developed, and personal development opportunities are provided. We count on our wisdom and insight as well as many decades of front and center leadership roles to bring forth theory, models, tools, processes, and methods to craft the best solution for the client. Text Box: Approach

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